The advanced secretariat course and the efficient dialogue and communication

Why Attend

This course offers an The advanced secretariat course and the efficient dialogue and communication to anyone who wants to learn business management skills and secretarial skills and how to effectively work and communicate within the company. 

The secretary is the middle office through which all the work, instructions and services go to and from the senior offices and the need of workers, employees and customers. For this reason, the secretarial staff must have great communication capabilities, in order to deal effectively and quickly with all cases. Including mail, fax, telephone or Internet connections. The communication area managed by the Secretariat extends to the coordination and organization of daily work, the coordination and scheduling of meetings, the scheduling of activities and to the directors and heads of departments in a manner that ensures the smooth flow of the administrative process within the company. 

Course Objectives

By the end of the course, participants will be able to:

Who should attend? 

• Managers and owners of commercial, industrial and tourist companies. 
• Managers of VIP offices within large companies. 
• Heads of Business Administration Departments. 
• All workers in the secretarial and management services. 
• All employees within the business coordination offices. 
• All students and progressive academics to administrative positions. 

How attendees will benefit? 

After completion of the programme, delegates will be able to know : 

• The role of the secretary in communications and coordination of communication between the department and the ocean. 
• The role of the Secretariat in organizing the daily agendas of senior management. 
• How to innovate new management methods and take an active role in speeding up work. 
• The way to save time and effort on top offices within VIP offices. 
• Management of office and service office work within the secretarial offices.