Document and Records Management Systems

This course provides participants with a comprehensive understanding of document and records management systems (DRMS), focusing on organizing, storing, retrieving, and maintaining corporate records efficiently and securely. Participants will learn best practices for electronic and physical records management, compliance with legal and regulatory requirements, and strategies for improving workflow, accountability, and organizational knowledge. The program combines theory, practical exercises, and case studies to equip participants with actionable skills to optimize records management.

By the end of the course, participants will be able to:

Target Group:

• Records and documentation officers

• Administrative and office managers

• Compliance and quality assurance professionals

• HR and operational staff responsible for record keeping

• IT personnel involved in document management systems

Program Objectives:

By the end of this course, participants will be able to:

• Understand the principles and importance of effective document and records management.

• Implement document classification, storage, and retrieval systems.

• Ensure compliance with legal, regulatory, and audit requirements.

• Apply best practices for both electronic and physical records management.

• Improve organizational efficiency and accountability through structured record-keeping.

• Develop policies and procedures for secure and compliant document management.

• Evaluate and implement DRMS tools and technologies effectively.