The Advanced Executive Secretarial Skills in Achieving Administrative Excellence

Office management is defined in English as a secretariat, a group of works that provides administrative assistance within the enterprise. It is also defined as the job that seeks to provide management with all information and data that contribute to the work environment in order to save time, effort and work to alleviate the burden. The secretarial function is one of the most important administrative functions in the work environment. This function is due to the industrial wealth of Europe. The secretarial staff is responsible for keeping confidential information with excellence. Honesty and credibility in the work and the ability to read and write as a prerequisite for access to this function, with the emergence of modern technologies and electronic tools, contributed to the development of secretarial work clearly, which led to increased importance as one of the important management concepts that reduce the pressure on work especially the pressure on managers and heads of departments through cooperation and coordination of all kinds of work from the preparation of meetings and discussions and other work and to provide the required information in a timely manner, office management has become a necessity can not be abandoned in the news of the successful systems.

One of the most important methods of developing and improving the work within the company is to improve the conditions and atmosphere surrounding this work, where the worker and office managers and departmental officials are the essential element that with the development of their performance is developing the work of the company and with the decline of their interest and confidence in the work done problems appear, and perhaps the psychological aspect and the material aspect of the most important aspects Which must be taken into consideration by the company manager and responsible, and to gain the satisfaction of employees must be removed barriers and spaces between the manager and employees and the formation of a family work success represents the success of all and failure represents the failure of all, methods and ways to win the satisfaction of workers will be traded Within the program of the course with its different approaches

By the end of the course, participants will be able to: