Construction Claims Management Training Course

Construction Claims can determine whether a project closes out profitably or ends in prolonged dispute, making the ability to manage them well one of the most valuable skills in modern contract and project delivery. This training course builds practical, end-to-end competency in identifying, preparing, and managing claims, giving participants the tools to protect their organization's position from the moment an entitlement arises through to final settlement.

Participants will learn how to recognize and manage delay claims and disruption on site, correctly assess entitlement to extensions of time, and maintain the project documentation needed to support a claim when it is challenged. The course places strong emphasis on practical claims preparation, helping participants build well-substantiated, defensible claims rather than reactive, poorly evidenced submissions.

By the end of the course, participants will be able to:

By the end of this training course, participants will be able to:

• Identify the common causes and types of construction claims
• Recognize and evaluate delay claims and their impact on project completion
• Assess disruption to productivity and quantify its effect on cost and time
• Determine entitlement to extensions of time under different contract forms
• Maintain accurate project documentation to support future claims
• Apply structured methods for claims preparation and substantiation
• Respond effectively to claims received from other parties
• Reduce claims exposure through proactive project and contract management

Target Group

• Contract managers and contract administrators
• Claims consultants and commercial managers
• Project and construction managers involved in claims and disputes
• Quantity surveyors responsible for claims valuation
• Planning engineers supporting delay and disruption analysis
• Consultants and client-side teams managing incoming and outgoing claims