Training Course in Leading & Managing Change

Understand Human Psychology and its Impact on Change Management:

• What is Human Psychology?
• Tip of the Iceberg Concept.
• Understand Yourself.
• Develop Confidence, Trust and Communication.
• How Attitudes are formed?
• Work Motivation and What Drives People to be Motivated.
• Main drivers of change.
• Need for Change Management.

Approaches to Organizational Change:

• Where does Organizational Change start?
• Expected responses to Changes.
• What do you Usually Need to Change?
• Define the Scope of Organizational change.
• Approaches to Organizational Change.
• Steps required to Implement the Change.
• How do you Sustain Change?
• What is the impact of Appreciative Inquiry on Change Management?
• Organizational Alignment for Change.

Change Management and Change Leadership:

• The 5 Psychological stages of Change and How to Manage Them Effectively?
• The Difference between Change Management and Change Leadership.
• Leadership and Culture in Change Management.
• Change Management and Emotional Intelligence impact on Organization Performance.
• Key Factors of Emotional Intelligence Related to Leadership.
• Emotional Quotient (EQ) vs. Intelligence Quotient (IQ).

Organisational Development (OD):

• What is Organisational Development?
• Introducing a performance management tool, the Balanced Scorecard.
• How to define a strategy and turn it into action and execution
• SWOT analysis and PESTEL analysis?
• Obstacles and Success Factors of Strategy Execution – Culture, Leadership, Human Factors.
• Establishment of a strategy-oriented organization (SFO).
• Introducing the Strategy Maps.

Development of a Performance Contracts Framework and Evaluation Mechanism:

• Developing a Business Planning Methodology to Achieve the Strategic Direction of the Organization.
• Developing and Implementing a Performance Contract Framework Between CEOs and Functional Managers Within the Organization.
• Development of Comprehensive Balanced Scorecard by EXCEL and Evaluation Mechanism of your Company.
• Training Course Review and Summary.