The key to success and fulfillment in life and business is learning. However, there are many factors that could hinder the process of learning in people. One of which is…
The key to success and fulfillment in life and business is learning. However, there are many factors that could hinder the process of learning in people. One of which is the lack of adaptability and flexibility to learn and to change. In this course, the issue of adaptability is highlighted and discussed in detail through a careful assessment of the self and the underlying ways of thinking and emotions in humans. A special focus is given to the importance of feedback and having the right attitude in the learning process.
Course Methodology
The course uses interactive exercises, group discussion and a variety of activities and self-assessment tools.
Course Objectives
By the end of the course, participants will be able to:
Describe the importance of adaptability as well as its impact on learning
Evaluate own emotional response level to improve self-understanding
Analyze and explain the impact of the right attitude on adaptability and learning
Seek and use feedback to identify own strengths and development needs
Turn learning into practice by conducting self-analysis and developing appropriate action plans
Apply proven techniques to overcome personal resistance to potential change
Target Audience
Individuals, business professionals, and managers who want to enhance their personal, professional, and organizational performance through learning.
Target Competencies
Empathy
Change tolerance
Self-awareness
Social-awareness
Adaptability
Assertiveness
Communication and feedback
Course Outline
Adaptability and learning
The importance of adaptability and learning and the link between them
Barriers to adaptability and hence to learning
Factors affecting adaptability
Mental perceptions
Emotional obstacles
Emotional intelligence: The personal competence
Emotional intelligence, IQ, and personality
EQ versus IQ
Personality
The bedrock of EI: Self-awareness
When emotions hijack our ability to reason
The emotional brain
The rational brain
Personal competence: What I see
Accurately perceiving my emotions
Staying aware of my emotions as they happen
Personal competence: What I do
Using awareness of my emotions to stay flexible
Using awareness of my emotions to positively direct my behavior
The impact of attitude on adaptability
Attitude is everything
The origins of happiness and attitudes
The formation of happiness and attitudes
Adding value to your organization
The relationship between attitude and creativity
Intelligence versus creativity
How to change your attitude
Typical human reactions
The science of how we react
The 7 steps approach to changing attitudes
Deciding to change today
Shifting your focus
Being curious
Developing an attitude of gratitude
Deciding not to be perfect
Believing in yourself
Taking action
The environment we live in
Constructive feedback and criticism
The value of feedback
Positive versus negative feedback
Giving constructive criticism
Receiving criticism
Assertive, passive and aggressive behaviors
Active listening
Hearing versus listening
Active versus passive listening
Tips to improve active listening skills
3 aspects of active listening
Active listening skills inventory
Using different questioning techniques
Analyzing, managing and developing self
Personal SWOT
Preferred learning style
Competencies and how they impact personal development
Turning learning theory into practice
Development of action plans
How-how method
Evaluating resources
Managing resistance to change
People and change
Why people resist change
Forms of resistance and how to deal with them
Individual factors versus external factors
Stages people go through when resisting change
The 'SARAH' model
Managing the transition stage
Managing personal resistance
Schedule & Fees
2026 Schedule & Fees
There are no public sessions remaining for the course this year. Please contact us if you wish to have a customized in-house session, or to find out how an additional public session can be scheduled.