Certified Professional Manager

This certified course develops general and foundational management skills and prepares participants for the MPC assessment and certification. Participants will gain insight into the competencies necessary to lead and manage in today's dynamic workplace. They will explore core management functions critical to daily activities and learn about the different management styles they need to develop and apply. The course also allows participants to recognize coaching as an essential management asset to motivate others, overcome barriers, and solve business challenges. Finally, participants will explore leadership and understand why they must lead and manage to maintain a healthy work environment and achieve the desired results.

This course relies on active participation as a core activity when working on business scenarios and case studies to impart critical knowledge and skills about the management function and its core activities. It also utilizes assessment and group debriefs to help participants explore their preferred management and leadership styles.

By the end of the course, participants will be able to:

• Recognize the various management functions and the skills associated with each one of them
• Develop key managerial competencies essential in conducting related tasks and activities
• Apply a coaching approach to improve performance and maximize results
• Distinguish between types of motivational approaches and when to utilize each
• Employ a variety of analytical and problem-solving tools and methods when dealing with business challenges 
• Improve essential leadership habits critical to the success of a professional manager 

Department heads, senior supervisors, managers and others who need to develop or sharpen their managerial skills.

• Planning and organizing
• Coordinating and controlling
• Managing and motivating employees
• Coaching employees
• Decision making
• Creative thinking and problem solving
• Defining mutual expectations and accountabilities

This course is accredited by the Chartered Management Institute (CMI).