Building Services Maintenance and Management

Building Services deliver the comfort, security, safety, communication, protection, movement and control that tenant’s need in their buildings.  Without these different systems, the modern Built Environment would simply not function.  The correct management, operation and maintenance of these Building Services systems is therefore crucial.

This course begins by examining different Building Services systems and the crucial role they play in making properties work.  The course then explores the 14 categories of Building Services to understand different systems and their maintenance requirements. As the course progresses, common maintenance terminology and the procurement of maintenance services are also discussed.

This unique course is based on several highly respected guidance publications: SFG20 - The standard maintenance specification for Building Services; BSRIA BG66/2016 - A guide to best practice procurement of maintenance contracts; CIBSE GVM14 - Maintenance engineering and management; and NRM 3 - Order of cost estimating and cost planning for building maintenance works.

This course is written from the perspective of people that manage, operate and maintain buildings.  It utilizes scenarios and cases, procedures, documents, drawings, images and videos that these facilities management professionals will be familiar with.

By the end of the course, participants will be able to:

• Explain the importance of Building Services systems to the high performance of any property
• Classify the 14 types of Building Services systems that are found in buildings
• Describe how SFG20 can be used to manage the delivery of Building Services maintenance works in a controlled manner
• Recognise why different maintenance tasks require various skill sets and need to be undertaken at different frequencies
• Identify common and critical Building Services elements that need maintaining

This course is aimed at senior personnel involved in the management, operation and maintenance of buildings.  Some ideal participants include but are not limited to: estates directors, commercial managers, procurement managers, facilities management, quality managers, health and safety managers, building managers, leasing managers, maintenance managers, asset managers, sustainability managers, and project managers

• Building management
• Maintenance planning
• Maintenance strategy
• Building services system design