A course on developing the skills of newly appointed quality managers

If you have been recently assigned responsibility for quality management, or if you are about to be assigned responsibility for quality management soon. This course is designed to provide you with the basic and necessary knowledge and skills you need to make you skilled and effective in your new job as a manager.

This course will help you carry out the basic responsibilities that will be entrusted to you and the main processes of managing the quality management system in accordance with the ISO 9001 standard, and will also provide you with how to deal and work with important stakeholders, including auditors who occupy positions in senior management.

By the end of the course, participants will be able to:

Who should attend? 

• Quality managers newly entrusted with the tasks of quality management.
• Persons who occupy other positions and have been given responsibility for quality management.
• Persons who will be assigned responsibility for quality management soon.

How attendees will benefit? 

After completion of the course, delegates will be able to: 

• Understand the roles and responsibilities of the quality manager.
• Good knowledge of the requirements of the quality management system and a good analysis of those requirements.
• Gain the necessary skills for more effective communication with senior management and colleagues regarding quality issues.
• Learn ways and methods for establishing and implementing a quality management system.
• Good understanding of the knowledge and skills required to complete tasks and identifying any knowledge and skills gaps and working to reduce them.